Last updated: 29 September 2026
This Privacy Policy explains how Future Agri and Foods Private Limited (“Future Agri & Foods”, “we”, “us”) collects and uses personal information when you visit futureagrifood.com or contact us. We are the controller of this information.
Who we are
Future Agri and Foods Private Limited
SCO 12, 3rd Floor, World 1 High Street, Sector 115, SAS Nagar (Mohali), Punjab 140307, India
Email: contact@futureagrifood.com · Phone: +91 76962 55577
Information we collect
- Enquiry and quote forms: your name, email address, phone or WhatsApp number, subject and message, plus the page you submitted from and your IP address (used to prevent spam).
- Email, phone and WhatsApp: the details you share when you contact us directly.
- Business dealings: company name, delivery and invoicing details and correspondence needed to quote, sell and ship products.
- Technical data: basic information your browser sends, such as IP address, browser type and pages visited, and the cookies described below.
How we use your information
- To reply to your enquiry, send quotations, samples and product documents (legal basis: steps taken at your request before entering a contract).
- To perform and manage orders and contracts with you (legal basis: contract).
- To keep our website secure and free of spam, and to improve it (legal basis: our legitimate interests).
- To meet legal, tax, customs and food-safety record-keeping obligations (legal basis: legal obligation).
We do not sell your personal information. We will only send you marketing emails if you have asked for them or, where permitted by law, if you are an existing business customer, and you can opt out at any time.
Who we share it with
- Our website hosting provider and our email provider (Rediffmail Pro), which process data on our behalf.
- WhatsApp (Meta), if you choose to contact us through the WhatsApp button. WhatsApp’s own privacy policy applies to that conversation.
- Logistics providers, freight forwarders, certification bodies, banks and authorities, only where needed to fulfil an order or meet a legal requirement.
International transfers
We are based in India, so information you send us from the European Union, the United Kingdom, the United States, Canada or elsewhere will be processed in India. Where the law requires it, we use appropriate safeguards for these transfers, such as standard contractual clauses.
How long we keep it
We keep enquiry details for as long as needed to respond and to manage our business relationship with you, and business and transaction records for as long as Indian tax and company law requires. We delete or anonymise information when it is no longer needed.
Cookies
Our website uses cookies that are necessary for it to work and for spam protection. If we add analytics or advertising cookies in future, we will update this policy and, where required, ask for your consent first.
Your rights
Depending on where you live, including under the EU and UK GDPR, Canada’s PIPEDA, US state privacy laws and India’s Digital Personal Data Protection Act, 2023, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, to withdraw consent, and to receive a copy of it. To exercise these rights, email contact@futureagrifood.com. We will reply within one month. You may also complain to your local data protection authority.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections to our website. No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.